Contact

Three addresses, depending on what you need.

Order issues, broken downloads, or refunds

support@keptkin.com — send your order number and we will resend, fix, or replace the file the same day.

General questions, custom requests, or saying hello

hello@keptkin.com — for anything about a product, a custom keepsake, or just to write.

Press, collaborations, or brand inquiries

info@keptkin.com — for journalists, partners, and people writing about Keptkin.

We answer within a business day, usually faster.

Inbox hours: most days between 9 and 6 Pacific.